Privacy Policy

 

 Privacy Statement — MzansiSocial 

MzansiSocial is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). This statement explains how we collect, use, store, and share your data, and outlines your rights as a data subject.


 Lawful Processing of Personal Information

We only process your personal information when:

  • You give us explicit consent
  • It is necessary to fulfill a contract or service request
  • We are legally obligated to do so (e.g., court order)
  • It is in your or our legitimate interest, and does not infringe your rights

 Information Officer

MzansiSocial has appointed an Information Officer responsible for ensuring POPIA compliance, handling data access requests, and overseeing internal privacy practices.


 Data Security

We implement strict technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Only authorized personnel may access your information, and solely for service-related purposes.


 Cookies

MzansiSocial uses cookies to understand traffic sources and improve user experience. We do not track individual behavior or store personal data for resale. Cookies expire 90 days after your last visit. You may disable cookies in your browser settings.


 Third-Party Links

Our site may contain links to external websites. These sites have their own privacy policies. We encourage you to review them before sharing personal information.


 IP Addresses & Web Beacons

We use IP addresses and transparent web beacons to:

  • Monitor site performance
  • Analyze user trends
  • Personalize your experience

This data is anonymized and used only for internal analytics.


 Online Surveys

Participation in surveys is voluntary. Any data collected is used solely to improve our services and is processed in accordance with POPIA.


 Sharing with Third Parties

We may share your data with trusted third-party service providers (e.g., payment processors, email platforms) who assist us in delivering services. These providers are contractually bound to maintain confidentiality and comply with POPIA.

Your data may also be accessible via affiliated platforms offering MzansiSocial services. We ensure that all such platforms adhere to equivalent privacy standards.


 Age Restrictions

MzansiSocial does not knowingly collect data from individuals under 18. Any such data will be deleted immediately in compliance with POPIA and the Children’s Online Privacy Protection Act (COPPA).


 Your Rights Under POPIA

As a data subject, you have the right to:

  • Access your personal information
  • Request correction or deletion
  • Object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Regulator

To exercise these rights, contact us at info@cityaliens.com.


 Email Communications

All emails include an option to unsubscribe or update your preferences. Simply follow the links at the bottom of any message.


 Statement Updates

We may update this Privacy Statement from time to time. Changes will be posted on this page. Continued use of MzansiSocial after updates constitutes acceptance of the revised terms.